What We Collect and Why We Collect It
When you create an account, we collect your name, email address, mobile number and, where verification is required, identification documents. If you deposit using bKash, Nagad or Rocket, we log the transaction reference, wallet number and amount — enough to verify the transfer and credit your
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account wallet accurately. We do not store your full mobile banking PIN or bKash/Nagad/Rocket account password at any point. Browsing data such as device type, operating system and session timestamps is collected automatically to keep your account accessible across mobile and desktop without repeated logins. We
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use this data to process transactions, respond to account queries and, where you have opted in, send account-related updates. We do not sell, rent or trade your personal information to outside marketing companies. Data shared with payment processors — including bKash, Nagad and Rocket integrations —
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is limited strictly to what those processors need to complete a transaction. Retention periods vary by data type: transaction records are kept as long as required for financial accountability, while session logs are cleared on a rolling basis. Your rights and our obligations under this policy
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depend on your local law and the eligible regions in which our platform operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.